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SSO Support

Micron SSO support

Micron has implemented SSO capability within our website. This effort streamlines the login process to easily access Micron tools and content and ensures more secure access, but we understand that there could be some questions around the process. Below are some frequently asked questions.

Have SSO questions? See below.

SSO is a service that allows a user to use one set of login credentials (typically your username and password) to access multiple applications or websites. SSO makes it easier to access the different accounts you have without having to remember each username and password. Plus, it helps you stay more secure when logging in.

As part of the Micron.com platform migration, your contact information has been moved to a new, more secure user management system. We ask you to create a new password on first login to ensure security of your account, access, and contact information.

No. If you already had a Micron.com account, your access has been transferred to the new system along with your contact information.

You can contact websupport@micron.com with the email you are trying to access. If you have a screenshot of the error you are experiencing, please send that to us as well. The more details you provide, the better we can assist you.

Depending on your organization’s security requirements, you may need to enable multi-factor authentication.

Because your login information is managed by your organization, the Micron web support team cannot assist you with troubleshooting your login information. You will need to speak with your company’s IT organization.

Step-by-step login guide - desktop

Step 1: Locate and find the Login button on the top right corner of micron.com (this button is always present on any screen).

Step 2: Choose the action you need to take. On this screen, you have options for Logging in to an Existing Account, Registering for a New Account, SSO Login Support, and the Privacy Policy.

Step 3: If you have a Micron.com account that is connected to a Single Sign On, you will be redirected to your organization’s SSO screen. You will enter the information you use to log in to your company’s email and computer. Depending on your organization’s security requirements*, you may need to enable multi-factor authentication.

*Important Note: Because your login information is managed by your organization, the Micron web support team cannot assist you with troubleshooting your login information. You will need to speak with your company’s IT organization.

Step 4: After you successfully enter your SSO information, you will be redirected to the homepage and the Login button will change from “LOGIN” to “HELLO, [FIRSTNAME]”. You are now logged in and you have access to your secure documents and other Micron account information.

Step 5: To log out, click “HELLO, [FIRSTNAME]” and select Log Out from the buttons in the area.

 

Step-by-step login guide - mobile

Step 1: Locate and find the Login button on the bottom right corner of the open Navigation Menu.

Step 2: Choose the action you need to take. On this screen, you have options for Logging in to an Existing Account, Registering for a New Account, SSO Login Support, and the Privacy Policy.

Step 3: If you have a Micron.com account that is connected to a Single Sign On, you will be redirected to your organization’s SSO screen. You will enter the information you use to log in to your company’s email and computer. Depending on your organization’s security requirements*, you may need to enable multi-factor authentication.

*Important Note: Because your login information is managed by your organization, the Micron web support team cannot assist you with troubleshooting your login information. You will need to speak with your company’s IT organization.

Step 4: After you successfully enter your SSO information, you will be redirected to the homepage and the Login button will change from “LOGIN” to “HELLO, [FIRSTNAME]”. You are now logged in and you have access to your secure documents and other Micron account information.

Step 5: To log out, click “HELLO, [FIRSTNAME]” and select Log Out from the buttons in the area.

 

Still having trouble?

If you still have questions or need help, please contact our Support team.

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